Troubleshooting
EPG / TV Guide Missing: how to fix it
No program guide or wrong times shown. This is one of the most common IPTV issues and usually has a quick fix. Below are the typical causes followed by 3 proven solutions.
Common causes
- EPG source not enabled
- Wrong time zone
- Guide not yet downloaded
How to fix epg / tv guide missing
Fix 1
Enable the EPG/XMLTV source in your player settings.
Fix 2
Set the correct time zone on your device and in the app.
Fix 3
Force an EPG refresh and wait for it to download.
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